Web timesheets
i-Timesheets Productsi-Timesheets Demo RoomsPurchase i-Timesheetsi-Timesheets Supporti-Timesheets TestimonialsContact i-Timesheets
Web timesheets. Time sheets anywhere. Easy Time tracking. Hosted timesheet solutions.
Click for login anywhere info
Click here for more info on the Compact feature

Frequently Asked Questions Online Help Troubleshooting Guide Upgrades Got A Question?

FAQ

Here is a collection of frequently asked questions you may find helpful in implementing and using i-Timesheets.

Please contact us if you are still having difficulties.


BASIC:


ADVANCED:





Q: What is i-Timesheets?

A: i-Timesheets is an easy to use, web timesheet management system. It's simple - your staff can enter their timesheets, anywhere and anytime, via the web. All you need is a PC and access to the Internet.


Q: How is i-Timesheets sold?

A: i-Timesheets Hosted is available as a fully-hosted timesheet solution offered on a low-cost monthly or annual subscription basis. i-Timesheets In-house can be purchased as an ''off-the-shelf'' licensed package that you deploy in-house on your local network or Intranet.


Q: Can the information I enter in i-Timesheets be transferred to other third-party applications?

A: Yes, with ease. The data you enter in i-Timesheets can be exported as Comma Separated Format (CSV), Tab Delimited or HTML. This is then easily imported into other applications such as Microsoft Excel.


Q: How is i-Timesheets going to save me time and money?

A: i-Timesheets will save you money by reducing the time it takes to manage and administer your timesheet process. Depending on the number of staff in your company, you can achieve similar or much greater savings almost immediately by automating your timesheet process with i-Timesheets. i-Timesheets is currently used by business with between 5 and 150 staff.

i-Timesheets will also save you time and money by improving the efficiency, accuracy and validity of your timesheet process. You can be sure that the time spent by your staff is correctly validated at the time of entry and accurately invoiced in your accounts.


Q: Why should I use i-Timesheets over other timesheet solutions?

A: i-Timesheets has been developed specifically for the web. The application interface for both Administrators and End-Users is entirely web-based. This allows us to offer you the option to use i-Timesheets as a hosted solution on the Internet or if you prefer, the option to purchase the license to host the application on your own Network.

i-Timesheets is also so easy to use that it requires no end-user training. This means your staff will be productive in entering their timesheet records from day one. The application is also highly configurable so it can be simply tailored for your business when setting up initial system parameters.

If you still need more reasons why i-Timesheets is the US's premier online timesheet solution, then read our Product Overview.


Q: Is the data I enter in i-Timesheets Hosted safely backed up?

A: i-Timesheets is hosted at Brinkster (www.brinkster.com), America's largest and most experienced web hosting company. The data is backed up on Brinkster's large servers continuously, and backed up to tape every 24 hours.

For Further Information on Brinkster please visit the link provided below:
http://www.brinkster.com/AboutUs/WhyBrinkster.aspx


Q: Is i-Timesheets affordable and suitable for my business?

A: i-Timesheets is an affordable solution targeted at a global market to cater for the needs of all types and sizes of businesses that can benefit from using an online time recording and management system. With a hosted solution you have no expensive infrastructure, installation, setup or maintenance costs. Our pricing model is generously tiered so that the majority of small to medium sized businesses will be able to take immediate advantage of a low entry cost point with high transaction throughput. In simple terms, the pricing model provides great flexibility at very affordable rates.

i-Timesheets is currently used by business with as few as 5 staff to large organizational departments with up to 150 staff. The more staff you have, the more benefits you will achieve.


Q: What is the difference between i-Timesheets Hosted and i-Timesheets In-house?

A: The i-Timesheets Hosted application is hosted for you, all you need is a PC and access to the Internet to run the application. i-Timesheets Hosted is purchased on a subscription basis via our web site.

i-Timesheet In-house is for organizations looking for a timesheet solution to be hosted in-house to run on their own servers. i-Timesheets In-house is purchased upfront rather than being paid for on a subscription basis.


Q: What kind of computer system do I need to install i-Timesheets In-house?

A: i-Timesheets In-house has the following system requirements:

Operating System:
  • Windows® XP Professional
  • Windows® 2000 Professional, Server or Advanced Server
  • Windows Server™ 2003 Standard, Enterprise, Web or Small Business Server Edition
Software:
  • Microsoft SQL Server® 7.0/2000, or Microsoft SQL Server 2000 Desktop Engine (included)
  • Microsoft Internet Information Server® (IIS) 5.0 or later (included with the Windows operating system)
  • Microsoft Visual Basic® 6 runtime components - recent versions of Windows (e.g. Windows 2003/XP) have the latest VB6 components; if you are running an older version of Windows, the following Microsoft KnowledgeBase article provides a link to the latest version if required: Knowledge Base Article - 235420
Supported Web Browsers:
  • Microsoft Internet Explorer 5 or later,
  • Mozilla 1.1 or later,
  • Firefox 1 or later,
  • Netscape 6 or later,
  • Opera 7 or later
Minimum Hardware:
  • Intel Pentium III or later
  • 128Mb RAM
  • 100MB free disk space

Q: I have forgotten my password, what should I do?

A: You will need to contact your system administrator or your manager to arrange to have your password reset. Unfortunately we are not authorized to distribute logons and passwords for security reasons.


Q: What kind of technical support can I expect?

A: You can log a support request via email at support@i-timesheets.com.

i-Timesheets Premium and i-Timesheets In-house users are also entitled to phone support.


Q: Does i-Timesheets support alternative time entry formats?

A: i-Timesheets can be configured to support a simple entry format of just the hours worked or to force the end-user to enter both the start and finish times and then automatically calculate the number of hours worked.


Q: Is the information that I enter into i-Timesheets both safe and secure?

A: i-Timesheets users can only access the software with a valid Company ID, UserName and Password. The Company ID is a unique identifier which is set up for you when you first subscribe to use the application. All data is held in your own partitioned database schema created on Servers protected by un-interruptible power supplies and backed up nightly for the purpose of disaster recovery.

Secure Socket Layer (SSL) encryption is available as an optional extra if it is required.


Q: How do I change a timesheet period from say Sun-Sat to Mon-Sun?

A: i-Timesheets recognizes that not all organizations operate Monday-Sunday. If your business timeframes are different, then you can change your timesheet period as appropriate by editing the Period Base Date in the Settings tab, under Period Control in i-Timesheets.


Q: How do I edit a timesheet that has already been completed?

A: Staff are deemed to have completed their timesheet for a period when they choose the 'Timesheet Complete' button. To ensure data integrity, especially post invoicing, a Completed timesheet can only be unlocked by the system administrator.


Q: Who sets up the information such as Staff, Projects, Customers and Suppliers?

A: The system administrator is responsible for setting up the initial data for i-Timesheets including tables such as Staff, Projects, Customers, and Suppliers.


Q: We work on multiple projects, is there a limit to the number of projects we can enter?

A: i-Timesheets has no limit on the number of Projects.


Q: What training tools are available to provide the team on basic operating functionality?

A: No training is required for end users. Administrators should read the i-Timesheets Setup Guide in the Online Help Guide.


Q: Can staff/contractors review their timesheets at any stage?

A: Yes - the administrator can set the number of previous and future periods they want normal users to be able to view. Users can do this via the View Timesheet option, printing off their Timesheets or via the Staff Time Tracking Report.


Q: With i-Timesheets Hosted, does the monthly fee include software updates?

A: The monthly fee does include software updates - new versions are the same monthly cost. However when upgrading to a new major version (which is optional - approx once per year) we reserve the right to charge a data migration fee - to cover the time it takes our staff to upgrade and migrate your data to the new system - normally capped at 1 hour.


Q: With i-Timesheets hosted, does the monthly fee include the support?

A: Yes - the monthly fee does include email support. Phone support is provided to premium customers (>50 users). However you can pay more to have phone support if you are only on a standard plan - not really necessary for most customers.


Q: Can I integrate i-Timesheets Hosted into my Web Site / Intranet?

A: i-Timesheets Logon Anywhere Feature

i-Timesheets Hosted can be integrated with your Intranet or Web Site to allow staff to logon from your systems rather than the www.i-timesheets.com web site.

An added benefit is that your staff no longer need to enter your assigned 3 character customer ID when logging on. This is seen as a major advantage of the i-Timesheets system for many customers.

To take advantage of this FREE feature, simply cut and paste the sample code into a web page on your Intranet or Web Site. Remember to change ??? to your assigned 3 character customer ID.


Q: I want to set-up i-Timesheets on our local server. Is this possible?

A: Yes, i-Timesheets In-house is the product designed for in-house deployment, more information about i-Timesheets In-house is available here.

i-Timesheets Hosted vs i-Timesheets In-house Comparison Overview
i-Timesheets Hosted has the advantage of not requiring any software installation, setup and running costs.

i-Timesheets In-house has the advantage of that it can be further tailored to meet specific customer requirements or to integrate with other third-party business systems. It also has higher security as all your data is stored on your local servers.


Q: I am having trouble logging in, what do I do?

A: i-Timesheets Hosted as a hosted application service can be logged into using the i-timesheets.com portal web site at www.i-timesheets.com. You will require a valid Company ID, Name and Password to log into the application. i-Timesheets In-house as a corporate solution will be accessible through the corporate private network. You will only require a valid Name and Password to log into the application.

Some of the reasons why the system might not allow you to login include:

  1. License key has expired - Please contact your administrator or i-Timesheets to renew your annual license subscription.

  2. License key is invalid - Please contact your administrator or i-Timesheets to re-issue you with a valid license key.

  3. Unable to access the login page - i-Timesheets as a hosted application might be temporarily down for site maintenance at the ISP. If the hosted application cannot be accessed for a lengthy period (> 30mins), then i-Timesheets will make best attempts to notify you of any such delay. If you are unable to login into the corporate application then please contact your system administrator.


Q: The system seems to log users out after a certain period of time, is it possible to change this so that users can have timesheets open all day?

A: Yes. To do this, go to the ‘Settings’ tab in i-Timesheets, select the ‘System’ category from the drop down menu, and then click on ‘Display’. Change the ‘Session Timeout Period’ from 60 to 600 (ie. 10 hours).

Please note that this setting is not 100% effective as web servers will tend to clean up inactive sessions if they are not being used and the web server is under heavy load.


Q: The standard i-Timesheets reports don't give me the data that I want. Can I create a custom report?

A: Custom Reports can be created for your business. As the complexity of the reports are often not known until they have been analyzed, all Custom Reports are charged on a Time and Materials basis. Custom reports are accessed from the Reports->Custom menu option.

Please note that Custom Reports can be created for both i-Timesheets Hosted and i-Timesheets In-House.


Q: We have 10 full time consultants who use i-Timesheets along with a pool of about 15 people who we use periodically depending on the projects we have running. Does the licensing allow for us to activate certain users at different times depending on who we are currently using?

A: Yes - you could purchase, for example, a 20-user license if that's only how many staff you need to track at any given time. You can have 25 people in i-Timesheets and have 5 disabled (which basically means they can't enter time until they are made Active).


Q: Is there a section for project expenses in the timesheet such as meals, fuel etc?

A: Yes - ensure you have Expense Tracking turned on in the i-Timesheets Configuration settings (Settings tab). For more information look up "Expense Tracking Setup" In the i-Timesheets Online Help Guide.


Q: Is there a section in i-Timesheets for leave and vacation times?

A: Yes - there are lots of different ways of achieving this - one way is to set up a Project for each type of leave you want to track

eg Projects such as:
Your Company Name - Holiday Leave
Your Company Name - Sick Leave
Your Company Name - Public Holidays

The most efficient method of setting this up is to create one Project only, attach all the staff required to that Project and then Copy the Project to create your second and so on (saves you having to create Staff Project records for the subsequent Projects).

Another option would be to use Global Tasks for the leave types and record them against an Internal Project - eg Your Company Name Internal or Your Company Name Leave.


Q: Do you have a reseller partner agreement for i-Timesheets?

A: Yes - we do have a Reseller arrangement - Please contact us for more details.


Q: We currently have a lot of contractors who may work one week but not the next. Is there a way we can lock the timesheet for specific staff if we know they are not working that week?

A: Yes - the best way to achieve this would be to have the staff member (or Administrator) press the Timesheet Complete/Submit button - this effectively then locks the timesheet.


Q: If multiple people are working at one client, will they all appear on the one invoice?

A: i-Timesheets supports both single and multiple invoice options.

Invoices can be created per Customer or per Project. In this case you will most likely use per Project. If you had multiple people on one Project then they will appear on one sales Invoice. To achieve one sales invoice per person you would allocate each person to their own Project.


Q: Can staff/contractors use i-Timesheets as a diary/scheduling tool?

A: Yes - the administrator can set the number of forward periods that are available to record entries against and thus the ability to schedule work.


Q: How do we apply various rates for various people/clients?

A: Rates are stored when you assign a person to a project (Staff Projects). This gives you the ultimate flexibility as a person can have different rates for different projects that they work on. i-Timesheets also gives you the ability for a staff member to have multiple rates on one Project (eg a person my be a Project Manager and an Analyst on one project and have different rates for these 2 roles).


Q: Is there a non-billable section, eg tick box (still pay the contractor but not charge the client)?

A: Yes - set Project to "Non-chargeable" and you could also set the charge rate to $0. This would allow you to still create Purchase Invoices from i-Timesheets for this contractor but not charge any client.


Q: If we started with the Hosted solution and then later wanted to purchase the In-house software and install it on our own network, would we be able to get the database downloaded?

A: Yes - the two systems (i-Timesheets Hosted and i-Timesheets In-house) use exactly the same database structure so we can do that quite simply. We would supply you with a database backup of your hosted data which you would restore locally, alongside your i-Timesheets+ database, and then run our i-Timesheets Copy script to transfer the data across.


Q: We have 3 offices, A, B, C and we would like to be able to 'group' people. For example the 'A' office would like to be able to print out a total billable time for all their employees across all their projects. Is this possible?

A: Yes - there are a couple of approaches to this, so it depends on your requirements as to what will suit you best.

Firstly we can actually set up 3 separate i-Timesheets systems for you with identifiers like OFFA, OFFB and OFFB. However, if you need consolidated reporting across the 3 groups then you would need to do a data export from each system and massage the data in MS Excel, MS Access or other spreadsheet/database package. i-Timesheets has a very good data export facility so this is quite straightforward.

Another option is to use just one i-Timesheets system but to use the Staff Type to differentiate between the different groups.

One last option is to use another field on the Staff Table such as the Reference field to store which group your staff belong to. With this approach there are no in-built reports which report by Reference field but we can create a custom report for you (pretty simple) or you can export the data to MS Excel, MS Access.


Q: We would want to have the ability to archive timesheets that are more than 1 year old. Is this possible?

A: Yes - there are a number of options with data more than 1 year old:

  1. Purchase additional storage for time records greater than 1 year
  2. Archive yourself by using the Time Data Export (on the Timesheet Tab)
  3. Request to perform a database backup and archive a copy of your data on CD

Q: i-Timesheets won't let me enter 24:00 as a finish time. Is there a fix or workaround for this?

A: Yes - in your i-Timesheets settings ensure that "Allow Time Entry Past Midnight" is turned on. This will allow you to enter 00:00 for midnight (or later). Please note that 24:00 is not a valid time so it can't be entered (after 23:59, the next time is 00:00).


Q: The system seems to keep timesheet approvers (Managers) separate from timesheet users (Staff). Am I right to assume that if someone is a project manager, and therefore a Manager, but must also complete timesheets (Staff) they need to have 2 IDs - one as a Staff member, and one as a Manager?

A: Yes - any person who needs to authorize timesheets (manager) and also record their time (staff) is set up in both the Managers and Staff tables (although note that only Staff have a logon ID - managers do not logon to the system). There are a couple of reasons behind this - the most fundamental is that we didn't want to inconvenience managers authorizing timesheets with logging on to the system, as it just gets "too hard" for them. This is why an email is sent with an encrypted key which displays the timesheet to authorize - makes it very quick and easy for them. We also wanted to keep managers separate as they may often be people outside of your own organizations - for example if you had a staff member working at a client site you could set that client up as a "manager" to authorize the timesheet. Managers are also not included in your license count - only Staff are.


Q: How can I configure i-Timesheets to match my timesheet requirements and process?

A: i-Timesheets is highly configurable to address the needs of a diverse range of organizations with their own unique time management requirements. For example, you can select from weekly, fortnightly and monthly time periods and even decide on whether or not you wish to use start/finish times or simply worked hours for time entry. i-Timesheets also provides regional settings for handling currency types, tax rates and date formats of different countries. Following is a table listing the various configurable options in i-Timesheets.

Custom Text
Staff Welcome Message This text is optionally sent as an email message when new staff are added to the system.

The tag [Customer ID] may be included to have your unique i-Timesheets customer identification code substituted automatically - if it is included, it must be written exactly as specified, including the square brackets.

The tag [Logon ID] may be included to have the Staff member's individual system logon code substituted automatically - if it is included, it must be written exactly as specified, including the square brackets.

The tag [Initial Password] may be included to have the default password applied to new accounts substituted automatically - if it is included, it must be written exactly as specified, including the square brackets.
Timesheet Footer Note This text is displayed at the bottom of the Web page on which timesheets are viewed, and on the bottom of timesheets.

The tag [CompanyName] may be included to have the Company Name (defined in the User Setting group) substituted automatically - if it is included, it must be written exactly as specified, including the square brackets.
Timesheet Finalize Text This text is displayed when a Staff member clicks on the "Complete Timesheet" button. It should stipulate the effective declaration which signing a timesheet represents.

Blank lines may not be included in this text - blank lines cause the button not to function. Any line breaks entered will be replaced by single spaces.
Reminder Email Text This text is displayed as a default email text in the Check Timesheets page. The text may be edited there before it is sent.

The tag [PeriodStartDate] may be included to have this date (defined in the User Setting group) substituted automatically - if it is included, it must be written exactly as specified, including the square brackets.

The tag [CompanyName] may be included to have the Company Name (defined in the User Setting group) substituted automatically - if it is included, it must be written exactly as specified, including the square brackets.
Reminder Email Footnote This text is appended to the foot of emails sent by the system.

The tag [CompanyName] may be included to have the Company Name (defined in the User Setting group) substituted automatically - if it is included, it must be written exactly as specified, including the square brackets.
Project Allocation Notification This text is optionally sent to staff members when they are added to a project using the Staff Project Details screen.

The tag [ProjectName] should be included to have the Project Name substituted automatically - if it is included, it must be written exactly as specified, including the square brackets.
General
Input Rows This controls the number of rows displayed in the timesheet input, i.e. the maximum number of entries for a single day.
Use Start/Finish Times Determines how time records are entered.

If On, a start time, end time and non-worked hours are used for time entry.

If Off, only worked hours are used for time entry.
Use Electronic Signatures If On, automatically includes images of staff members signatures on printed timesheets, and allows signatures to be uploaded on the Staff update page. If i-Timesheets has been configured to use Authorization then Manager signatures are also included on printed timesheets.

If Off, the signature fields on timesheets are left blank for manual signing, and the signature upload feature is disabled for Staff and Managers.

Note: this option is not supported in the Trial version of i-Timesheets
Time Entry Text Option This option allows you to choose what additional information you wish to collect when Staff enter time records in the system. You can choose to allow for the selection of global Tasks from a drop-down list and for the entry of a textual description. You may choose to use either or both of these facilities.

Note: If you wish to use Project-specific Tasks, as well as or instead of global Tasks, please see the [Use Project-Specific Tasks] configuration option.
Time Entry Text Validation This option interacts with the Time Entry Text Option parameter.

It allows you to determine if the selection of a global Task and entry of a textual description are mandatory or optional, when Staff record time records in the system.

Note: this option does not affect Project-specific Tasks as their entry is always mandatory and never optional. Please see the [Use Project-Specific Tasks] configuration option.
Use Project-Specific Tasks This option allows you to link Tasks to specific Projects.

If On, the Project-specific Tasks functionality will be enabled and associated features and menu options will appear in the system. Where a Project has specific Tasks defined, Staff will be required to select one of these Tasks from a drop-down list when entering time records in the system.

If Off, the Project-specific Tasks functionality will be disabled.

Note: If you wish to use global Tasks, which are not Project-specific, as well as or instead of Project-specific Tasks, please see the [Time Entry Text Option] configuration option.
Allow Multiple Projects If On, allows a Project to be included more than once in a day's time records.

If Off, forces the Project to be unique for each timesheet row.
Allow Overlapping Times If On, no check is made of time ranges.

If Off, disallows input of time ranges which overlap each other. If one period ends at the same time that another begins, this is not considered an overlap.
Allow Time Entry Past Midnight If On, allows times to run over into the next day, for example allowing a shift from 20:00 to 04:00, running from one day to the next.

If Off, allows times from midnight (00:00) to just before midnight (23:59) on any one day.
Round Worked Hours Specify the required time recording interval that entered hours must be rounded to, to pass time validation, i.e. the fraction of an hour you work to.
Preselect Projects on Input If On, all Projects, or as many as will fit on a page, are pre-listed for timesheet entry.

If Off, the first line of a new day's entries defaults to the last project used, if any, and remaining rows are left blank.
Staff Administer Own Projects If On, users are allowed to maintain the list of Projects to which they are assigned. A 'My Projects' tab appears on the Settings menu.

If Off, only administrators can maintain ProjectStaff records. The 'My Projects' tab is not shown on the Settings menu.
Staff May Have Multiple Roles Specifies whether a Staff member may act in multiple Roles on a single Project, and therefore may have multiple charge and cost rates on a Project. It can be used also to specify overtime rates.

If On, a Role field becomes available on the Staff Projects screen as a qualifier, and different rates can be entered for each. The Role field is appended to the project names for selection of the appropriate record during timesheet input.

If Off, the Role field is hidden, and each Staff member has a single role/rate per project.
Apply Cost Tracking to Staff Projects This option provides for tracking costs by a cost code, for example a purchase order reference.

If On, the Staff Projects maintenance screens show a Cost Code column, and Cost Code maintenance and reporting are turned on.

If Off, Cost Code features are hidden.
Use Authorization If On, timesheets require approval by authorizing managers before they can be printed or invoiced. Authorizing managers have the option of approving or rejecting any timesheets for which they are responsible.

If Off, timesheets can be completed by Staff and are then immediately available for printing.
Notify Administrator on Authorize Events Determines the authorization events for which an administrator will receive notifications
Track Expenses Determines whether expenses may be recorded along with time input.
Expense Input Rows This controls the number of rows displayed in the expenses input, i.e. the maximum number of entries for a single period.
Licence
License Key This key determines aspects of system behavior as well as the ability to use the system. It must be obtained from i-Timesheets, and will be supplied as text in an email. The value should be copied to the clipboard and pasted into the edit form - it would be very difficult to type it correctly.
Period Control
Date Style Determines the ordering of date components. You may choose any one of:
Day-month-year, as used in most countries;
Year-month-day, as recommended by the ISO*;
Month-day-year, as used in the USA.

*ISO = International Standards Organization.
Period Base Date This date is the date upon which period calculations are based, and it determines the period start day. More specifically:
- If period type is week-based, this date determines the first weekday of each period (e.g. 1 Jan 2001will result in weeks running from Monday to Sunday, while 31 Dec 2000 will result in weeks running from Sunday to Saturday).
- If period type is month-based, this determines the first day of each month (e.g. 15 Jun 2000 results in periods running from the 15th of one month to the 14th of the next month), with weeks running from Monday to Sunday.

If period type is monthly, the day number must not be greater than 28.
Period Type Timesheet periods may be based on either weeks or months.
Period Length This specifies the number of weeks in a week-based period. Period length may be a week, a fortnight or four weeks. It is ignored if PeriodType is month-based.
Periods Shown To Administrators This is the number of periods of current and historical information visible to Admin users.
Periods Shown To Users This is the number of periods of current and historical information visible to non-Admin users.
Future Periods Shown This is the number of periods of future information visible to all users. Use this to allow advance entry of information such as holiday leave or to schedule work for the future.
Lockdown Date This is a cutoff date for editing of timesheet information. Time and Expense records dated before this date can no longer be modified, even by an administrator. This date need not coincide with the start of a period.
System
Admin Email Address Set this value to the email address for the Administrator of the TimeSheet system. This address is used as the 'From Address' for emails to staff from the i-Timesheets system.
Tax Rate This is a factor which determines the calculation of tax-inclusive costs. At a minimum, it must be 1 if tax is not applicable. A tax rate of 10% would be expressed as a factor of 1.1.
Tax Code Specify here the applicable tax code, e.g. GST (in Australia), VAT (in Europe). The tax rate should also be set.
Currency Symbol Used to specify the currency symbol used when displaying monetary amounts.
Normal Users May Log On This is a flag which indicates whether the system is running or is down for maintenance.

If On, all logons will be accepted.

If Off, Administrators will be able to log on, but logon attempts by other users will result in redirection to a notification page advising that the system is temporarily unavailable.
Session Timeout Period Each user session will persist for the number of minutes specified here. When the period has expired, the session will be abandoned.
Default Password Stores a default password to be assigned to new Staff or when passwords are reset.